01Organisation
Organisation
and operating models
Head office and network structures, roles, responsibilities, staffing and coordination. Operating models designed around the business.
02Planning
Planning
and productivity
Activity analysis, work standards, resource requirements and scheduling. Assessing the balance between volumes, working hours and service.
03Retail and store
Retail and store
networks
Store organisation, promotional processes, inventory management and flows between the store network and head office. Assessment of service activities.
04Logistics
Logistics
and production
Working methods, handling and replenishment processes, layouts, operating standards and activity control models.
05Performance
Performance
and digital transformation
Budgeting, reporting and performance indicators. Information tools to support decisions, planning and operational monitoring.
Grocery retailRetailFoodLogisticsIndustry and services